Privacy Policy

Effective Date: 4/07/2025

JTX Logistics ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, or use our logistics and transportation services.

1. Who we are

We are JTX Logistics, a logistics and freight transport provider based in Hampshire, UK, offering services such as freight forwarding, haulage, airside/landside deliveries, and warehouse clearances.

Our website address is: www.jtxlogistics.co.uk

2. What information we collect

We may collect the following types of information:

a. Personal information

• Name
   
• Company name
   
• Email address
   
• Phone number
   
• Job title
   
• Billing and shipping addresses
   

b. Shipment and service data

• Delivery instructions
   
• Order or shipment details
   
• Customs documentation
   
• Tracking information

c. Technical data
 

• IP address
   
• Browser type and version
   
• Device and operating system
   
• Referring URLs
   
• Website usage data (via cookies or analytics tools)
   

3. How we collect information

We collect data through:

• Online forms (e.g., contact, booking, or quote requests)
   
• Email and phone communications
   
• Logistics transactions and shipping records
   
• Cookies and tracking technologies when you browse our website
   

4. How we use your information

We use your information to:

• Provide logistics, transport, and delivery services
   
• Respond to enquiries and provide quotes
   
• Process and track orders or shipments
   
• Send operational or service-related updates
   
• Comply with customs and legal requirements
   
• Improve our website and customer experience
   
• Maintain business records for accounting and legal purposes
   

We do not sell or rent your personal data to third parties.

5. Sharing your information

We may share your data with:

• Couriers, freight carriers, and transport partners
   
• Customs brokers and government authorities (when required)
   
• IT and software service providers (e.g., website hosts, CRM systems)
   
• Legal, accounting, or compliance professionals
   

All third parties are required to respect the security and confidentiality of your data.

6. Data retention

We retain your personal and shipment data only as long as necessary to:

• Fulfill the purposes we collected it for
   
• Comply with legal, tax, and regulatory requirements
   
• Support our legitimate business interests
   

After the retention period, data is securely deleted or anonymized.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Object to or restrict certain types of data processing
   
• Withdraw consent (where processing is based on consent)
   
• File a complaint with a data protection authority
   

To exercise any of these rights, contact us at info@jtxlogistics.co.uk

8. Cookies

We use cookies to improve website functionality, monitor traffic, and enhance your experience.

You can accept or reject cookies through your browser settings. 

9. Privacy and security

We take security seriously and have implemented appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, alteration, or loss.

10. International transfers

If we transfer personal data outside your country (e.g., to a third-party provider), we ensure that appropriate safeguards are in place to protect your privacy rights, such as standard contractual clauses or secure data centers.

11. Policy updates

We may update this Privacy Policy occasionally to reflect changes in law or our business practices. Any updates will be posted on this page with a revised effective date.

Contact us

If you have any questions about this Privacy Policy or your personal data, please contact us:

info@jtxlogistics.co.uk